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Automated Sofía virtual assistance available 24/7.
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WG · Sofía Virtual
Sofía Virtual Service · Custom · Multi-location
Independent WebGo virtual service for business communications, organization and follow-up. Sofía is an AI virtual assistant, not a human receptionist.
Quote based on your number of locations · Precio según sus sucursales
For businesses with several locations: one main number for the whole company (and, if you want, a number for each location). Sofía asks which location the caller needs and answers with that location's hours, address and services. Messages, appointment requests and urgent calls go to each location's manager, and the owner sees every location in one Operating Center. Everything in Professional is included. · Para negocios con varias sucursales: un número principal, Sofía atiende con la información de cada sucursal y todo se ve en un solo Centro de Operaciones. Request a quote ↓
🎙️ 1200 Sofía Live Voice Minutes
Up to 1200 minutes per monthly service cycle. Minutes count only while Sofía participates in a live voice conversation.
📝 Messages After the Call
Post-call messages do not consume the 1200 Sofía Live Virtual voice minutes.
📋 Summaries & Records
Conversation summaries and organized records do not consume Sofía Live voice minutes.
🔔 Notifications & Follow-up
Notifications and follow-up outside live voice remain outside the 1200-minute counter.
✉️ Email / SMS
Email and SMS related to attention and follow-up do not subtract Sofía Live voice minutes.
📥 My Box / iComms
Reserved inside Sofía's environment to organize communications, messages and authorized work.
🎬 Recorded Videos
Reserved as part of the Sofía Plus service environment.
✨ Sofía Plus Tools
Sofía Plus tools operate inside their own virtual center, separate from normal WebGo Phone functions.
➕ Everything in Growth
All twelve Growth services, including follow-up, integrations, analytics and My Plan.
📈 Advanced Reports
Deeper reports with custom date ranges and comparison periods.
👥 Team Management
Team directory, departments, roles and escalation contacts inside one business and one location.
⚙️ Workflow Automation & Outbound
Controlled multi-step workflows and authorized outbound calls, messages and reminders.
🚨 Priority & Escalation
Your urgency levels, escalation destinations and no-response rules.
✅ Quality & Review
Review of call summaries, message handling, instructions and escalations.
🧵 Advanced Routing & Queues
Department and priority queues with fallback destinations.
🎛️ Operations Control
A control center for pending work, escalations, workflows, integrations and readiness.
🎨 Customer Custom Design
Your own services, changes and design on top of everything in Professional. Tell us what you need and WebGo prepares your custom quote.
🔐 Independent Service
Sofía Virtual Service · Custom has its own contracting and registration and is not part of the basic WebGo Phone service.
Request your Multi-location quote · Solicite su cotización
Tell us about your business. WebGo reviews it and sends your quote by email or phone. No payment is made now. · Cuéntenos de su negocio; le enviamos la cotización. No se cobra nada ahora.
Compare packages: Small Business · $49 · Growth · $79 · Professional · $129 · Custom · Multi-location quote